Terms of Service
Last updated: draft — not yet in force.
Placeholder. This is a scaffold. Replace it with your finalised Terms of Service before accepting real customers — generated via a service such as Termly/iubenda or drafted with a lawyer. Cover at minimum: the sections below.
1. Agreement
Who the contract is between and acceptance of these terms.
2. The service
What HawkCRM provides, plan tiers, and availability commitments.
3. Accounts & workspaces
Registration, workspace ownership, user responsibilities, acceptable use.
4. Fees & billing
Subscription fees, renewal, upgrades/downgrades, refunds, taxes.
5. Customer data
Ownership of your data, our licence to process it, export and deletion. See the Privacy Policy and DPA.
6. Warranties & liability
Disclaimers and limitation of liability.
7. Termination
How either party may end the agreement and what happens to data.
8. Governing law
Jurisdiction and dispute resolution.